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    Privacy Policy

    Lyvy Skincare’s ambition is to be an exemplary corporate citizen to help make the world a more beautiful place. We place great value on honesty and clarity, and we are committed to building a strong and lasting relationship with you based on trust and mutual benefit. Part of this commitment means safeguarding and respecting your privacy and your choices. Respecting your privacy is essential to us. This is why we set out “Our Privacy Promise” and our full Privacy Policy below..

    OUR PRIVACY PROMISE

    1. We respect your privacy and your choices.
    2. We make sure that privacy and security are embedded in everything we do.
    3. We will not send you marketing communications unless you have asked us to. You can change your mind at any time.
    4. We will never sell your personal data.
    5. We are committed to keeping your personal data safe and secure. This includes only working with trusted partners.
    6. We are committed to being open and transparent about how we use your personal data.
    7. We will not use your personal data in ways that we have not told you about.
    8. We respect your rights, and will always try to accommodate your requests as far as is possible, in line with our own legal and operational responsibilities.

    For more information about our privacy practices, below we set out what types of personal data we might collect or hold about you, how we use it, who we share it with, how we protect it and keep it secure, and your rights around your personal data. Note that all of the information set out below may not apply to you. We have explained below an overview of all possible situations in which we could interact together, and one or more of these may apply to you depending on how you have interacted with us For example, if you have not provided us with a photo for your account, then these details will not apply to you. Similarly, if you have not created a Professional Account, then that information will not apply to you. When you share personal data with us or when we collect personal data about you, we will use it in line with this Privacy Policy. Please read this information carefully. If you have any questions or concerns about your personal data, please contact us at info@lyvyskincare.com

    Please note that you must be at least 13 years old or older to use our services, or older where the terms for a specific service require this

    WHO WE ARE

    Lyvy Skincare Ltd is responsible for the personal data that you share with us. When we say “Lyvy Skincare”, “us”, “our” or “we”, this is who we are referring to. Lyvy Skincare is the “data controller” for the purposes of applicable data protection laws. Please see the “Contact Us” section for our contact details.

    WHAT IS PERSONAL DATA?

    “Personal data” means any information or pieces of information that could identify you either directly (e.g. your name) or indirectly (e.g. through pseudonymised data, such as a unique ID number). This means that personal data includes things like email/home addresses, usernames, profile pictures, personal preferences and shopping habits, user generated content, financial information, and health information. It could also include unique numerical identifiers like your computer’s IP address or your mobile device’s MAC address, as well as cookies. This Privacy Policy covers all personal data about you that is collected and used by Lyvy Skincare.

    WHAT PERSONAL DATA DO WE COLLECT FROM YOU AND HOW DO WE USE IT?

    You, the consumer, are our priority. You drive what we do. We love hearing from you, learning about you, and creating and delivering products that you enjoy. At Lyvy Skincare, our ambition is to build relationships based on transparency and mutual trust. We know that many of you love interacting with us and because of this, there are many ways that you might share your personal data with us, and ways that we might collect it.

    HOW DO WE COLLECT OR RECEIVE YOUR PERSONAL DATA?

    We might collect or receive personal data from you via our websites, forms, apps, devices, Lyvy Skincare products or brand pages on social media or otherwise. Sometimes you give this to us directly (e.g. when you create an account, when you contact us, when you purchase from our websites or stores), sometimes we collect it (e.g. using cookies to understand how you use our websites and apps) or sometimes we receive your personal data from other third parties, including other Lyvy Skincare entities (e.g. when you mention Lyvy Skincare products or services on non-Lyvy Skincare pages (e.g. social media platforms) or smart devices (e.g. voice assistant platform providers)).

     

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